Morning Preparations

As the sun rises over Middleborough, MA, another busy day begins at Rego Electric Heating Cooling & Plumbing. Like many of our team members, I arrive early at our headquarters, which has grown significantly since the company’s humble beginnings in a garage back in 2018.

First Call of the Day

By 7:30 AM, I’m reviewing my schedule for the day. Our first stop is in Lakeville, MA, where a homeowner needs urgent furnace repair. What makes working at Rego special is how we approach each job – not just as technicians, but as members of the community helping our neighbors.

Customer Care Difference

Between service calls in Bridgewater and Taunton, I reflect on how Rego’s family-oriented approach sets us apart. Unlike larger corporations, we’re encouraged to take the time needed to:

• Thoroughly diagnose issues
• Explain repairs to customers
• Provide preventative maintenance tips
• Ensure complete customer satisfaction

Afternoon Challenge

A complex furnace replacement in Plympton showcases our team’s expertise. What started as an electrical company has evolved into a comprehensive home services provider, and our continuous training ensures we’re always at the top of our game.

End of Day

As I wrap up my final call in Carver, MA, I’m reminded why I chose to join the Rego family. The company’s commitment to both employee satisfaction and customer service creates an environment where we can truly excel. From electrical work to HVAC and plumbing services, we’re not just fixing systems – we’re building lasting relationships with our communities.

This environment of mutual respect and dedication to quality service makes every day at Rego Services rewarding, as we continue to grow while maintaining the family-oriented values that have been our foundation since 2018.